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FAQs

Please contact us if you have any other questions or concerns. We would be happy to address them.

Is there training for new Momentum users?

Yes! We make sure every user has what they need to succeed using Momentum. We are happy to provide trainings for your team on how to best utilize Momentum's tools and features.

Which CRMs does Momentum integrate with?

As of now, we support Salesforce, Raiser's Edge NXT, Blackbaud CRM, Donor Perfect, Hubspot, and Bloomerang.

Is Momentum Secure?

We take data security incredibly seriously. We utilize best-in-class infrastructure and adhere to all security best practices. You can learn more about our security processes here.

Momentum is PCI and HIPAA compliant. We are currently in the process of submitting for SOC-2 certification.

Momentum will never pass any secure or identifiable information into any AI model. You can learn more about our AI security practices here.

How Does Momentum Use AI?

As founding members of fundraising.ai, we aim to be at the forefront of building safe, effective AI tools for the nonprofit industry.

Momentum will never pass any secure or identifiable information into any AI model. You can learn more about our AI security practices here.

What is Momentum's customer service like?

We offer 24/7 customer service support and we are always available by email, phone, or text. Every customer will have a dedicated success representative to help make sure that they are given everything they need to succeed.

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